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Frequently Asked Questions
Here are some of the commonly asked questions we receive.
How much do you charge?
Each issue is costed on it’s own merits based on the cost for complete eradication. We never charge more than the price you have been given.
We also regularly compare pricing with local firms to make sure we can offer you competitive rates for the high-service standards we commit too.
How does your service work?
First of all the Technician will carry out a thorough inspection of your property to ascertain where pests actually entered, where the breeding sites are and where pests are foraging.
Once they have carried out the inspection they will prescribe the best treatment for you, which may be the use of pesticides.
All pesticides used are placed in accordance with all current legislation and, in the event of rodent activity, are also placed inside tamper resistant bait stations for safety.
The Technician carries various pesticides and will prescribe the best and safest method during the initial treatment.
After the first treatment he will arrange a follow-up appointment, if necessary, to offer more control measures and ensure that control has been gained.
Should a further treatment be necessary the Technician has the authority arrange this at no extra cost.
How does the 100% Eradication Guarantee work?
Our treatments are guaranteed to control the pest that you are experiencing. We do not stop treating until you are 100% clear of pest activity.
There may be requirements of you to carry out rodent-proofing etc and the Technician will have given you this advice on his report.
At the end of the day, if you follow the advice of your Technician it is highly unlikely that the pests would return.
How do you prevent the issue being repeated?
Once the Technician has carried out the initial treatment he will know how the pest entered the property.
They will offer advice on proofing, which will help ensure that you do not experience the same problem again.
If you require further help with preventative action then we will be happy to discuss options with you.